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Payments and Shipping
Returns and Exchanges
I hope that you will love my creation, however, for any reason you are unhappy with your purchase you may contact us for an exchange or refund.
Conditions of return
*Due to the nature of cosmetic products we cannot accept returns. Jewelry return policy stated below.
Custom Order Policy
I will gladly accept custom order. It will be based on what we've agreed upon. You will need to purchase My Custom Order under the Custom Orders Category and choose Offline Payment thru Venmo before I proceed in making your jewelry. This is to secure your order. Once your custom order is done this amount would apply to the total cost of your order. No cancellation once the process started. I appreciate your understanding. Finished item/s will be listed under Custom Orders category.
I would gladly repair damage jewelry free of charge within 7 days. After the 7 days there will be a repair charge depending on the damage. Please contact us for more details. Please send us all the jewelry pieces. Customer is responsible for shipping cost. We always change our supplies therefore, if you lost part/s of the jewelry I will not guarantee that it will be able to get fixed. Thank you for understanding.